Case Study: Together Co trains 150 volunteers in half the usual time to support isolated people with Kineo

Together Co - Customer Case Study

Together Co is a Brighton-based, people-powered charity that connects volunteers (aged 14–87) with people facing loneliness. When Covid-19 hit they saw referrals surge — receiving a year’s worth in four months — and had to switch from face-to-face befriending to remote support while training 100+ new volunteers quickly; one-to-one calls and live Zoom sessions proved too slow and unreliable in the crisis.

Kineo and StoryTagger partnered to deliver a rapid, simple digital solution: staff-recorded bite-sized videos (12 modules) via StoryTagger, bundled by Kineo into an online training programme with supporting materials and an interactive quiz to validate readiness. The scalable, on-demand approach trained 150 volunteers in half the usual time (over a third in the first month), safeguarded service delivery, gained industry recognition, and set Together Co on a path to ongoing digital self-sufficiency.

Together Co

Emily Daniel

Operations Lead