Case Study: The Co-operative Group achieves high leadership engagement and cohesion with Kineo’s Moodle-based Leadership Development Zone

The Co-operative Group - Customer Case Study

The Co-operative, amid a major organisational change to strengthen cohesion, brand and growth, identified its top 500 leaders as the key catalysts for that transformation. The challenge was how to engage a widely varied, geographically dispersed and time‑pressed senior cohort with a single, compelling development resource, so The Co‑operative commissioned Kineo to design an online leadership portal.

Kineo and The Co‑operative co‑designed and prototyped a Moodle‑based Leadership Development Zone, supported by a steering group and Community of Interest, tailored content workflows, enhanced search and booking features, and an 18‑month marketing plan including interactive e‑zines and leader-led focus groups. The solution launched on time and on budget, secured 42% participation from the top 500 leaders within five weeks, and delivered a scalable, cost‑effective platform for ongoing leadership development.

The Co-operative Group

Vincent O’Donovan

Head of Group Training & Development