Case Study: SAP achieves accessible, personalized, mobile-first learning at scale with Kineo's Adapt Authoring Tool

SAP, helping the world run better by enabling the development of great learning experiences for all

SAP, the market leader in enterprise application software, needed to deliver consistent, personalized and accessible learning across devices while improving authoring efficiency and reducing subscription licensing costs. Their content development community required a single, extensible authoring solution that would boost engagement, support assistive technologies, and enable modern, on‑demand learning journeys.

SAP adopted Kineo’s Adapt Authoring Tool (hosted internally) with an accessibility‑first approach and extensions for role‑and‑skill filtering, diagnostic pretests and interactive video quizzes. The result: a collaborative, intuitive content development environment used by 425 SAP authors to create 600+ courses reaching roughly 100,000 employees, faster completion times, lower costs through license consolidation, and recognition with a Brandon Hall Gold Award.

SAP

Mark D’Aquin

Learning Solutions Architect and Strategist