Case Study: O2 achieves rapid, high-quality eLearning in as little as five days with City & Guilds Kineo

O2 - Customer Case Study

City & Guilds Kineo (a City & Guilds Group business) partnered with O2 (Telefonica) after O2 found its bespoke elearning modules were effective but too slow and costly to produce. O2 needed a faster, more flexible way to create engaging, updateable product training while retaining high quality and meeting tight launch windows.

Kineo built an Articulate prototype with a custom skin and reusable templates, then developed modules collaboratively with O2, delivered all source files and templates for in-house updates, and refined rapid processes (tool choice, SME workflows, mixed-builds and selective Flash). The outcome: cost-effective, high-quality courses produced in five to ten days, positive user feedback, and a flexible joint rapid-elearning model now being extended to XML updates and mobile learning.

O2