Case Study: New Zealand Ministry of Justice achieves 100%+ LMS uptake, seamless onboarding and improved reporting with Kineo (THRIVE Totara LMS)

New Zealand Ministry of Justice - Customer Case Study

The New Zealand Ministry of Justice, which supports courts, tribunals and justice services across 103 locations with over 3,500 staff, needed a single learning platform that delivered consistent, branded multi-device experiences, supported blended onboarding, handled high traffic and custom plugins, and integrated with HR systems to streamline reporting and role-based learning.

Kineo implemented Totara 2.7 as THRIVE with a responsive custom theme and HRIS integration for automated account creation and audience-based content assignment. Senior leaders now use tailored reports to track capability, and since the July 2015 launch usage has increased over 100%—almost 80% of staff have accessed THRIVE and 64% returned for more courses—leading to strong user feedback and wider adoption of promoted and tailored learning programmes.

New Zealand Ministry of Justice

Andrea Lambell

Senior Solutions Advisor - Systems