Case Study: International Chamber of Commerce achieves a custom ecommerce-powered LMS with Kineo and Totara Learn

International Chamber of Commerce reduces onboarding times with Kineo

The International Chamber of Commerce (ICC) faced a complex challenge in finding a flexible learning management system to support its diverse B2B and B2C revenue streams. Their ICC Academy needed a highly customizable platform to automate onboarding, manage different user hierarchies, and accommodate new partnerships without sacrificing functionality or return on investment. They partnered with vendor Kineo to implement a solution using the Totara Learn LMS.

Kineo provided a collaborative solution built on Totara's open-source platform, which allowed for extensive customizations and ad-hoc plugins. This approach enabled the ICC Academy to integrate ecommerce, improve user experience, and automate internal processes. The results included a seamless single sign-on system, new program structures for certifications, and significantly reduced onboarding and response times for the IT team. Kineo's work empowered the ICC to move beyond static solutions and create tailored learning experiences.

International Chamber of Commerce (icc)