Case Study: ASB Bank achieves rapid, cost-effective compliance readiness for new financial adviser regulations with Kineo's blended eLearning

How Australasian banks have used elearning to address critical business changes

ASB Bank, together with two other Australasian banks, faced the urgent challenge of training hundreds of staff on new New Zealand financial-advisor legislation. The technical, jargon-heavy material had to be delivered nationwide in a short timeframe, and traditional trainer-led rollout would have been too slow and costly—so ASB engaged Kineo Pacific to help create a scalable solution.

Kineo Pacific developed a blended learning program combining online modules and face-to-face sessions, with instructional designers working alongside bank experts to turn legal requirements into practical scenarios, graphics, audio and decision-making exercises. The approach built staff capability and behavioural change, delivered reusable content across the three banks, and ensured hundreds of employees were compliant and confident before the legislation took effect—proving a fast, cost-effective solution.

ASB Bank