Case Study: Headspace Cairns achieves 458% rise in course completions and boosts learner engagement with Kineo's Totara LMS

headspace improves learner engagement with Totara LMS

headspace, the National Youth Mental Health Foundation serving 12–25 year olds across metropolitan, regional and rural Australia, needed to upskill a geographically dispersed workforce to deliver an evidence-based model of care. Their existing LMS suffered from poor usability, weak search and catalogue features, no social functionality, limited mobile access and a registration delay that produced a 70% drop-off between enrolment and course completion.

headspace replaced the legacy system with Totara LMS plus Kineo social extensions, delivering a responsive, branded user interface, an intuitive searchable catalogue, auto-assigned learning paths, reporting dashboards and social features like newsfeeds, ratings and comments. Since launch in February 2017 course completions rose 458% versus the same period in 2016, more than 492 staff have enrolled, and users report markedly improved access and engagement.

Headspace Cairns

Marie O’Dea

Manager