Case Study: City & Guilds boosts learner engagement and retention with Kineo’s blended digital learning solution

City & Guilds boosts learner engagement with Kineo, with 87% rating elearning good or very good

City & Guilds faced the challenge of supporting training providers in the Food and Drink sector with low learner retention and engagement, particularly with a hard-to-reach audience of young digital natives who were often disengaged from education. To tackle this, they partnered with Kineo to develop an innovative blended learning solution.

Kineo implemented a holistic digital experience for City & Guilds, which included a sector-specific portal, a personalized progress tracker, an engagement layer with points and badges, and community functionality. This solution, built on the Totara LMS, resulted in highly positive outcomes: 87% of learners rated the elearning as good or very good, 67% agreed they learned more than expected, and 58% said they would be more likely to complete their course with the system in place. Tutors also reported immediate benefits in tracking progress and motivating learners.

City & Guilds