Kineo
95 Case Studies
Case Study: Cable & Wireless achieves rapid, cost-effective staff product knowledge with Kineo
A Kineo Case Study
Cable & Wireless - Customer Case Study
Kineo (a City & Guilds Group business) partnered with Cable & Wireless during a major business transformation to get staff up to speed on telecoms products and services faster and cheaper than bespoke development would allow. The brief was to produce 16 modules and a new learner portal with a budget under £50,000 and just three weeks to deliver the first module.
Kineo implemented a rapid elearning approach using reusable design patterns, close SME collaboration, tight processes and rapid-authoring tools to build 20–30 minute core modules and a micro-site while retaining LMS tracking. The program delivered modules at roughly £2.5k each, generated over 4,000 module completions and very high learner satisfaction (95–96% said the content was relevant, engaging and recommendable), meeting C&W’s objectives.
Open case study document...
Cable & Wireless
Mike Booth
Cable & Wireless