Case Study: BMI Healthcare increases compliance by 133% and saves £800K annually with Kineo’s Totara LMS

BMI Healthcare develops learners and stays compliant with their all-in-one solution

BMI Healthcare, which operates over 50 hospitals and clinics with more than 10,000 learners across the UK, needed an effective LMS to meet strict regulatory compliance while also developing staff. Their legacy system was manual, impersonal (everyone took the same courses), and made it hard to track and prove compliance to inspectors, so they sought a more flexible solution that could grow with changing needs.

By implementing Totara LMS with Kineo, BMI built a personalised, automated learning platform—using dynamic audiences, a training matrix, automated prompts, CPD and performance-management tools, and real-time reporting. The result: compliance visibility at all levels, a reported 133% increase in average compliance (from ~40% to 60% in year one and now over 90%), more tailored training, and annual savings of over £800,000 from reduced face-to-face mandatory training, while also improving development, retention, and long-term workforce capability.

BMI Healthcare

Ian Gardner

Learning and Development Lead