Case Study: Notar boosts property bookings by 15% with Kindly's AI Chatbot

How Kindly’s AI Chatbot Drove A 15% Boost In Notar’s Real Estate Bookings

The Norwegian real estate brokerage firm Notar faced challenges converting website visitors into qualified leads due to the high cost of customer acquisition and the overwhelming amount of paperwork involved in transactions. Their agents were spending excessive time answering repetitive questions, leaving little bandwidth to build the personal relationships necessary to guide customers and close sales.

Kindly implemented an AI chatbot to automate responses to frequently asked questions, provide 24/7 support, and handle local market inquiries. This solution from Kindly successfully automated 40% of all FAQs and is expected to handle 80-90% of future enquiries. Most significantly, the chatbot drove a 15% boost in booked property viewings and qualified 50% of its users as active leads, drastically improving Notar's conversion rate and freeing agents to focus on closing deals.

Notar

Andreas Kløvning

Regional Manager