Case Study: LiveBeyond achieves centralized donor CRM and streamlined fundraising with Kindful

Why LiveBeyond decided Kindful was the best fit for their nonprofit

LiveBeyond is a faith-based humanitarian organization working to improve health and hope in Thomazeau, Haiti. They were using Classy for online fundraising but needed a CRM to manage and analyze donor data; a promised Classy–Salesforce integration never gained traction, third-party fixes were prohibitively expensive ($50–$120k), and Salesforce offered no migration or training support, leaving LiveBeyond without an affordable, user-friendly system to centralize fundraising, communications, and their database.

They switched to Kindful after discovering its built-in integrations and ease of use. Kindful syncs Eventbrite attendee data, supports text-to-give, connects with QuickBooks, Emma, Zapier and Shopify, and offers reporting, contact deduplication, filtering, dashboards and two‑click processing—giving LiveBeyond inexpensive, full-featured donor management and event tracking and resolving the limitations they faced with Salesforce.

LiveBeyond

John Mark Vanderpool

Program Director