Case Study: Imua Family Services achieves greater fundraising and lower costs with Kindful

Imua Family Services Is Doing More And Paying Less After Switching To Kindful

Imua Family Services, a long-standing nonprofit on Maui that provides therapy and support to children with developmental delays and their families, struggled with an outdated, hard-to-use donor database that required extensive manuals and manual reporting. The system also lacked integration with their email tool and ticketing platform and charged high extra fees, which consumed staff time and funds that could have supported their mission.

After switching to Kindful in 2018, Imua gained an intuitive donor platform with useful integrations—Constant Contact for mass email lists and Webconnex ticketing tools that automatically sync donations and ticket purchases—plus fast reporting and responsive support. The change eliminated extra fees, saved significant staff hours, improved donor communication and stewardship, and freed more money and time to advance Imua’s programs.

Imua Family Services

Lindsay Shiroma

Volunteer