Case Study: HPE Nimble Storage achieves daily inventory visibility and cuts spares planning from 5 hours to under 30 minutes with Kinaxis RapidResponse

Nimble Storage Inventory management for improved visibility and planning

Nimble Storage, a San Jose–based provider of flash‑optimized data storage, relies on world‑class service support for mission‑critical customers. As its install base grew, the service parts planning process — managed in Excel across more than 70 global depots — became slow, error‑prone and opaque: planners ran a twice‑weekly, five‑hour cycle (10 hours/week) with 80% of the time spent on data collection and cleanup, limiting proactive analysis and responsiveness.

By deploying Kinaxis RapidResponse, Nimble automated daily data collection from CRM, ERP and third‑party sources, eliminated spreadsheet planning and enabled rapid “what‑if” scenario analysis. Planning moved to a daily sub‑30‑minute cycle (saving ~7.5 hours/week), improved visibility and scalability, reduced inventory levels and maintained service performance: >98% on‑time delivery, >98% inventory availability and service inventory <5% of installed‑base COGS.

HPE Nimble Storage

Stacey Cornelius

VP of Operations