Case Study: a leading wireless technology innovator achieves faster, more collaborative supply chain planning with Kinaxis RapidResponse

Leading Wireless Technology Innovator compresses planning cycles to 2 weeks with Kinaxis

The customer, a leading wireless technology innovator, faced significant challenges managing its complex, fully outsourced global supply chain. Its existing systems were inefficient and error-prone, struggling with supply chain volatility and an inability to perform effective order promising. To address this, the company turned to vendor Kinaxis and its RapidResponse platform to gain the flexibility, resiliency and visibility needed for a transformation.

By implementing Kinaxis RapidResponse, the company improved communications and collaborative decision-making across its planning teams and suppliers. The solution compressed planning cycles to about two weeks across 20 manufacturing sites, reduced lead times, and improved customer satisfaction. Kinaxis enabled the company to react swiftly to global disruptions like the COVID-19 pandemic, mitigating negative impacts and ensuring business continuity while positioning it to handle future dynamic demand.