Case Study: Konica Minolta achieves supply chain resilience and rapid decision-making with Kinaxis Maestro

Konica Minolta's supply chain management resilience amid global disruptions

Konica Minolta, a Tokyo‑headquartered high‑tech leader serving roughly two million users across 150 countries with 43,299 employees, faced growing supply‑chain complexity after its 2003 merger and with major production in China and Malaysia. Existing monthly and weekly PSI processes and legacy SCM tools could not support the daily, scenario‑based planning required to manage fluctuating prices, pandemic shutdowns and global logistics disruptions.

By implementing Kinaxis Maestro, the company gained in‑memory analytics and rapid simulation capabilities that enabled daily PSI planning, collaborative decision‑making on a single data set, and fast responses to COVID‑19 shutdowns and shipping delays. The result was improved responsiveness and operational efficiency—fewer planning errors, better cross‑functional collaboration, and a more resilient supply chain that supports faster, profit‑oriented decisions.

Konica Minolta

Daisuke Hirai

Senior Manager, Digital Workplace Business Headquarters, Business Operations, SCM Division