Case Study: Konica Minolta achieves streamlined, real-time S&OP visibility and faster, more accurate planning with Kinaxis RapidResponse

Konica Minolta - Customer Case Study

Konica Minolta, a global provider of printers, industrial equipment and healthcare solutions, faced limited visibility and alignment across its IT Equipment supply chain. Weekly S&OP cycles, estimated transportation lead times, and a cumbersome system stitched from five separate applications made it hard to detect daily variances, reconcile volume and mix forecasts, and produce accurate monthly and cost-level metrics.

The company implemented Kinaxis RapidResponse to consolidate planning and execution, using in‑memory analytics and user-driven prototyping to deploy a single global S&OP environment within a year. The result: S&OP moved from weekly to daily, data granularity increased seven‑fold, calculation times fell from hours to minutes, and Konica Minolta gained faster, more accurate cost and budgeting forecasts and streamlined operations — with plans to expand the solution across the business.

Konica Minolta

Noboru Ota

Manager of SCM Planning Department, Global SCM Center