Case Study: Keysight Technologies achieves rapid disaster recovery and uninterrupted customer orders with Kinaxis RapidResponse

Keysight Technologies - Customer Case Study

Keysight Technologies, a global leader in electronic measurement solutions, faced a major disruption when the October 2017 Tubbs wildfire devastated its Santa Rosa site—destroying buildings, damaging facilities, and displacing 119 employees—threatening a complex supply chain that assembles 11,000 components into 1,500+ products across 10 sites.

Using Kinaxis RapidResponse for concurrent planning and scenario simulations, Keysight quickly assessed inventory, prioritized orders, rerouted supplies and shifted production across sites. The rapid visibility and what-if analysis kept customer orders intact, preserved all jobs, enabled recovery within two fiscal quarters, and helped the company achieve record revenue in the following quarters.

Keysight Technologies

Jason Wisler

Technology Supply Chain Manager