Case Study: US-Based Pharmaceutical Company achieves improved planning efficiency and personalized supply chain management with Kinaxis

How a leading pharmaceutical company alleviated its supply chain challenges

A US-Based Pharmaceutical Company, a leader in engineered T-cell therapy and personalized cancer treatment, needed a more flexible supply chain to support rapid global growth and highly complex patient-to-patient processes. Its legacy Excel-based planning and small-scale clinical trial model could not keep up with the demands of a global, certified network spanning manufacturers, partners, and hospitals, so it turned to Kinaxis and RapidResponse®.

Kinaxis implemented RapidResponse gradually, replacing Excel, expanding into materials planning, S&OP, and MRP, and aligning teams across ERP processes to support real-time decision-making. The result was improved forecast accuracy, better demand aggregation, improved planning efficiency, and shorter planning cycles, helping the company manage global complexity with greater confidence and deliver the right treatment to the right patient.