Case Study: Flex achieves unified global transport orchestration and real-time supply chain visibility with Kinaxis

Flex empowers customers to optimize their businesses

Flex Ltd., a global electronics contract manufacturer with 160,000 employees across 30+ countries, manages a complex network of roughly 16,000 suppliers and 12,500 unique end products. Faced with fragmented, region-specific transport management and reactionary decision-making that hindered collaboration among geographically dispersed teams, Flex issued an RFP to replace legacy systems and find a modern, unified transport order management solution.

Flex selected Kinaxis’ global cloud platform for supply chain and transport orchestration, using its concurrent-execution control tower, order and transportation management, and supplier collaboration capabilities. The unified platform creates a “micro supply chain” for each order, automates complex rules (for example, hazardous‑goods handling), and provides real‑time visibility and collaboration across Americas, EMEA and APAC—resulting in optimized end‑to‑end order‑to‑delivery orchestration, faster decision‑making, improved on‑time execution in tight time windows, greater customer empowerment, and enhanced sustainability and analytics capabilities.

Flex

David O’Brien

Senior Director, Business Development