Case Study: Jabil achieves end-to-end order visibility and faster, more efficient deliveries with Kinaxis

Boosting efficiency and speed Jabil uses Kinaxis to simplify supply chain complexity

Jabil, a global electronics manufacturer with 140,000 employees across 100 sites in 25+ countries, faced the challenge of managing complex build-to-order and configure-to-order supply chains while needing end-to-end order visibility, connected ERP and shop-floor data, and less manual reporting effort. The company needed a way to unify disparate systems so teams and customers could see order status and KPIs in near real time.

Jabil integrated its Digital Order Tracking System (DOTS) with its long-standing Kinaxis platform to merge real-time shop-floor and order data, giving users full order life-cycle visibility. The solution cut 6–8 hours per week of manual reporting work, improved on-time delivery metrics and customer collaboration, and set the stage for broader rollout and advanced analytics using Kinaxis’ AI and inventory optimization capabilities.

Jabil

Mark Dobai

Director of Supply Chain Management