Case Study: Adeptron Technologies achieves faster customer responsiveness and improved supply chain visibility with Kinaxis RapidResponse

Adeptron Technologies - Customer Case Study

Adeptron, a global electronics manufacturing services (EMS) provider, needed faster, more transparent communication with customers and suppliers to stay competitive. The company struggled to analyze and respond to frequent change requests (order quantities, delivery dates, engineering changes) and sought real-time visibility into its extended supply chain to improve responsiveness.

Kinaxis RapidResponse, integrated with Adeptron’s Syspro ERP and delivered via a supplier/customer web portal, gave teams and customers immediate access to supply chain data and “what-if” analysis capabilities. The result: feedback that once took days is now same-day, change analysis can be completed in about 30 minutes, purchasing staff focus on higher-value work, and Adeptron has reduced inventory exposure while improving metrics like inventory turns and on-time delivery.

Adeptron Technologies

Geoff Beale

Vice President of Operations