Case Study: Globally Recognized Healthcare Organization achieves smarter, more automated global supply chain operations with Kinaxis

Globally Recognized Healthcare Organization - Customer Case Study

A globally recognized healthcare organization with a century-long legacy faced the complexity of managing a global pharmaceutical supply chain across more than 200 warehouses, 60 CMOs, and manufacturing sites in the US, EMEA, Asia Pacific, and Latin America. It had been using Kinaxis Maestro since 2014 to support demand and supply planning, and wanted to expand its use of the platform to automate purchase order generation, introduce enterprise scheduling, and use AI to reduce product shortages.

Kinaxis implemented Maestro to automate PO creation through SAP, calculate delivery dates and order quantities, and assign the correct batches for warehouse logistics, reducing manual effort and shipping errors. The solution also improved delivery scheduling, production and distribution alignment, and global visibility, helping the organization streamline supplier relations, unify scheduling, and proactively mitigate shortages with measurable gains in efficiency and supply chain coordination.