Case Study: Petals Charity achieves unified operations and greater capacity with Kinabase

Petals Charity meets 40% more demand with Kinabase

Petals Charity, a UK-based organization providing counselling for baby loss, faced operational challenges due to a complex web of over 30 spreadsheets and separate systems like CORE. This fragmented approach led to data duplication and made it difficult to generate the reliable reports needed for stakeholders. The charity needed a unified system to manage its growth and multi-stakeholder environment without compromising service quality.

Kinabase implemented a bespoke data structure that mirrored the charity's unique workflows and terminology. The solution automated client pathways and centralized operations into one platform, replacing the spreadsheets. As a result, Petals Charity saved 25 staff hours per week (1,300 hours annually), which enabled them to successfully meet a 40% increase in service demand while improving efficiency and reporting.

Petals Charity