Case Study: Northwest Lexus achieves up to $30,000 per campaign with Kimoby

Northwest Lexus generates up to $30,000 per campaign with Kimoby

Northwest Lexus wanted to drive more service department traffic without increasing their team's workload. Their staff spent excessive time on manual outreach through phone and email, which was inefficient and delivered poor results. They needed a faster way to connect with customers and fill appointment slots, leading them to partner with vendor Kimoby and its marketing campaign tools.

Kimoby implemented automated, targeted SMS campaigns and reminders for Northwest Lexus, replacing their manual processes. This solution enabled personalized outreach for services like tire changes and recalls. The results included up to $30,000 in additional revenue per campaign, faster booking confirmations, higher customer engagement rates, and significantly improved efficiency for the service staff.

Northwest Lexus