Case Study: Workshopman improves garage management with KIMEI Global’s AutoMaster CRM system

Workshopman boosts garage efficiency and customer loyalty with KIMEI Global

Workshopman, a garage management business in Vietnam, faced challenges with inefficient paper-based systems and spreadsheets, which led to missed appointments and poor customer communication. They partnered with KIMEI Global to implement a solution using the AutoMaster CRM system to overcome these operational hurdles.

KIMEI Global developed AutoMaster, a system built with Node.JS, MongoDB, and PostgreSQL, to automate scheduling and inventory management. The solution integrated with the Zalo API for customer marketing and communication. This provided Workshopman with more efficient operations, happier customers, and real-time business insights, ultimately leading to increased profits.

Workshopman