Case Study: Conexus achieves tighter governance and faster invoicing with Kimble Applications

Tightening Governance And Removing Risk

Conexus, a UK-based omnichannel commerce services provider, needed to tighten governance, reduce risk from spreadsheet-driven processes, and more tightly link sales to revenue for better long-range forecasting. Managing director Paul Lynch wanted a focused resourcing and professional services automation solution to eliminate timesheet and expense errors and give the management team clearer pipeline and resourcing visibility—so Conexus selected Kimble Applications’ professional services automation.

Kimble Applications implemented an integrated PSA platform that replaced spreadsheets, streamlined timesheets and expenses, and joined sales to resourcing. The result: project forecasts are now within 5% accuracy, month-end invoicing fell from ten days to two, daily overheads were reduced, onboarding is simpler, and management can plan hiring further ahead—benefits that also strengthened Conexus’s position during its 2016 acquisition by PFSweb.

Conexus

Paul Lynch

Managing director