Case Study: MSS Technologies achieves cloud-based business transformation and scalable growth with Kimble Applications

MSS Technologies - Customer Case Study

MSS Technologies, a management consultancy, faced a move from 25 years of bespoke, largely manual processes and two separate CRM and billing systems to a fully automated, cloud‑hosted professional services platform. After a market search the firm selected Kimble Applications to provide a professional services automation solution that would integrate sales, resourcing, delivery and billing.

Kimble Applications implemented a single cloud PSA platform that migrated MSS’s financial systems and unified pipeline, resource planning and invoicing. The result: real‑time reporting in hours, improved sales-to-delivery planning, data‑driven monthly forecasts that regularly put the business ahead of targets, and streamlined subcontractor interactions — and MSS now estimates it can grow revenue four- to five‑fold without increasing back‑office headcount.

MSS Technologies

Mike Hawksworth

Founder and President