Case Study: MC+A achieves rapid month-end reporting, improved data quality and reduced overheads with Kimble Applications

MC+A - Customer Case Study

MC+A, a business intelligence consultancy, was managing consultants, time and expense submissions and quarterly forecasts across multiple manual spreadsheets and struggled to integrate that data with its front-office system, Salesforce. To replace error-prone, out-of-date “cliff” reports and gain better visibility into bench, pipeline and utilization, MC+A selected Kimble Applications’ Professional Services Automation (PSA) solution that integrates with Salesforce.

Kimble Applications automated MC+A’s planning, time and expense entry (including mobile submissions), and connected front- and back-office data to provide up-to-date forecasts and utilization reporting. As a result MC+A now closes reporting in 24–48 hours instead of weeks, recouped its Kimble outlay in six months, improved data quality and staff engagement, reduced overheads through better resource allocation, and is deploying more staff on revenue-generating work.

MC+A

Michael Cizmar

President & Managing Director