Case Study: Smart Communications achieves better resource matching and improved margin with Kimble Applications

Leading SaaS-based Customer Conversations Management Provider Smart Communications Uses Kimble to Better Match Resources With Demand

Smart Communications, a leading technology company, needed better visibility into project health and resource demand to improve forecasting, staffing, and financial control. Using Kimble Applications’ Kantata platform, the company initially managed time, invoicing, and budget control, but still lacked early insight into at-risk projects and future staffing needs.

Kimble Applications helped Smart Communications build operational and financial dashboards that provide a real-time view of project health. As a result, the professional services team can spot issues earlier, plan 30/60/90 days ahead, recruit more strategically, improve line of sight across departments, and increase margin, with more predictable forecasts and improved cash flow.

Smart Communications

Joseph Gionta

Director