Case Study: Serve & Protect Credit Union achieves a faster, clearer website with KIJO

Serve & Protect Credit Union boosts trust 14% and cuts load time to 418ms with KIJO

Serve & Protect Credit Union, one of the UK's largest credit unions, approached KIJO with a challenge to redesign their frustratingly slow and inefficient website. They needed a solution that would provide a more straightforward user journey, improve their online transparency, and increase their visibility on search engines.

KIJO implemented a modern WordPress site using the Elementor page builder, prioritizing sleek navigation and audience-focused landing pages. The solution included a new design system for consistency and KIJO Academy training for the client. The results included a 14% increase in users associating the site with a vibrant, people-oriented brand and an average load time of 418ms, with the site now scoring over 90 across all Google Lighthouse metrics.

Serve & Protect Credit Union