Case Study: Exotics Care Online achieves a 95% booking success rate with KIJO’s bespoke WordPress telemedicine platform

Exotics Care Online achieves 95% booking success with KIJO

Exotics Care Online (eco), a new UK-based telemedicine platform for exotic pet owners, faced the challenge of launching without an existing brand or website. They needed to establish a vibrant yet professional identity and a seamless online experience that included a booking system and species-specific resources. They partnered with KIJO for comprehensive services including web development, UX/UI design, and branding to stand out in the digital veterinary market.

KIJO implemented a tailored solution, beginning with in-depth user research that informed a unique brand identity and a website built on WordPress. A key feature was a custom booking plugin with Stripe integration, designed specifically for exotic pets and a seamless user journey. The results were highly successful: user testing showed a 95% booking success rate, 79% of users found the platform easy to use, and 100% felt the branding represented the company well, establishing eco as a trusted resource.

Exotics Care Online (eco)