Case Study: Intershop streamlines partner management with Kiflo

How Kiflo helped Intershop Communications organize and better manage their strong partner program

Intershop, a B2B e-commerce software vendor, faced challenges with its outdated partner portal, which was difficult to maintain and offered limited functionality. Their growing partner network required automated documentation, reduced manual data maintenance, and a collaborative platform for two-way communication. Intershop turned to Kiflo for a new partner portal solution to address these needs.

Kiflo implemented a phased solution, beginning with a seamless migration to its new platform. The process included comprehensive onboarding for all stakeholders and the rollout of enhanced collaborative functionalities. The results were transformative; Kiflo provided Intershop with a personalized and engaging portal that streamlined operations, increased partner engagement, and facilitated the growth of their partner network and sales activities.

Intershop

Rebecca Agnant

Senior Partner Manager