Kiflo
15 Case Studies
Case Study: Container xChange scales its partner program and streamlines operations with Kiflo
A Kiflo Case Study
How Container xChange Streamlined & Scaled Operations with Kiflo
Container xChange, a leading online platform for container logistics, faced the challenge of scaling its partner program beyond 20 partners. Their process was manual and inefficient, relying on tools like Excel and email, which consumed excessive time on repetitive tasks and failed to properly motivate partners. Seeking a primary source of truth for their program, Partnerships Manager Jedida Ravindran needed a Partner Relationship Management (PRM) solution they could test without a large upfront investment.
Implementing the Kiflo PRM platform provided a central system to automate manual tasks and track crucial data like referrals and partner engagement. The easy-to-use interface improved global partner operations, while customized portals enabled the creation of tailored content to boost partner success. With Kiflo, the Container xChange team freed up resources to build a sustainable infrastructure for growth and leveraged customer success support to effectively define and scale their partner program.
View this case study…
Container xChange
Jedida Ravindran
Partnerships Manager