Case Study: CTK Mount Vernon improves children’s check-in efficiency with KidCheck

CTK Mount Vernon - Customer Case Study

CTK Mount Vernon, a church, faced significant challenges after transitioning from KidCheck's secure children's check-in system to a new church management platform. The new system was unintuitive and frustrating for volunteers, often crashing during peak times and forcing a return to inefficient pen-and-paper processes. This created disruption for both staff and parents, hindering the church's ministry efforts rather than supporting them.

The solution was to return to using KidCheck. By re-implementing KidCheck's reliable and easy-to-use system, the church immediately restored efficiency. Volunteers benefited from the intuitive, two-click login and robust reporting features. The addition of KidCheck's Express Check-In mobile option further enhanced the experience, reducing lines and saving time by allowing parents to check in from their own devices. This allowed the staff to focus on connecting with families, making KidCheck an essential tool for their ministry.

CTK Mount Vernon

Julia Berger

Director of Education