Case Study: Daffy Ducts achieves streamlined scheduling, saves 3 hours per day and gains marketing insights with Kickserv

Daffy Ducts - Customer Case Study

Daffy Ducts, a duct and dryer-vent cleaning service founded in 2007 and serving the Atlanta area with three employees, needed a better way to handle scheduling, give technicians easy access to job information, and manage customer data for marketing. Using QuickBooks alone made scheduling impossible and created extra office work, so the company sought a more efficient front-end solution.

By implementing Kickserv alongside QuickBooks, Daffy Ducts eliminated scheduling headaches without double entry, enabled techs to manage jobs and process payments in the field, and used custom reporting to track customer buying patterns for targeted marketing. The change saved about three hours a day, was quick to learn, and improved organization and scalability as the company expands.

Daffy Ducts

Justin

Daffy Ducts