Case Study: Alpha Appliance achieves 132% increase in jobs with Kickserv

Alpha Appliance0 - Customer Case Study

Alpha Appliance, founded by Kevin Cline after years as an appliance technician, faced the typical pains of a growing field service business: keeping 35–50 ongoing jobs organized, identifying and segmenting customers, and keeping up with a rising volume of service requests while maintaining family priorities and cashflow. The company needed a field-friendly system that would unify scheduling, job notes, and bookkeeping without creating extra administrative work.

They implemented Kickserv Field Software integrated with QuickBooks Online and Stripe, using tags, reports, Google Calendar sync, photo/video documentation and customer sign-offs to streamline workflows and eliminate double data entry. The result was a more cohesive, remote-ready operation, easier reconciliation and scheduling, and a 132.04% increase in jobs from the first full year through the most recent year, providing a solid foundation for continued growth.

Alpha Appliance

Kevin Cline

Owner