Case Study: Steamer Trading LTD achieves 40% reduction in email bounce rates with Kickbox

Steamer Trading LTD - Customer Case Study

Steamer Trading LTD, a UK cookshop chain with 41 stores, struggled with poor in-store email data entry that drove high bounce rates, threatened sender reputation, and limited customer communications. To fix this, they turned to Kickbox and its email verification service, integrating Kickbox into their Futura E-POS system to validate addresses at point of capture.

Kickbox’s API was implemented at checkout to verify emails in real time, and Steamer Trading LTD saw a 40% decrease in bounce rates from new customers, more accurate customer records, increased in-store repeat business and sales, and protection of their email sender reputation. Kickbox’s solution proved an easy add-on to Futura’s E-POS and delivered clear, measurable improvements.

Steamer Trading LTD

Paul Strudwick

Head of Customer Marketing