Case Study: City Furniture achieves 309% revenue growth and 50% faster cart & checkout with Kibo Commerce

Kibo Unlocks eCommerce Opportunities for CITY Furniture and Helps Them Improve Cart and Checkout Performance

CITY Furniture, a Florida-based retailer with 23 showrooms and 13 Ashley Home Store licenses, needed to scale quickly as online furniture buying surged. Its existing Magento headless setup struggled with poor scalability, slow cart and checkout APIs, and limited flexibility to support furniture-specific needs like bundled products, partner discounts, gift cards and in-house financing.

After evaluating composable options, CITY migrated in seven months to Kibo’s microservices-based, modular commerce platform, integrating it with its React frontend and existing PIM, DAM, CMS and search tools while customizing cart rules and promotions. The move drove major improvements: a 273% increase in orders, 309% increase in revenue and a 50% reduction in cart and checkout load times, enabling faster innovation and higher-converting customer experiences.

City Furniture

Juan Lopez

Director of Software Product