Case Study: House of Antique Hardware achieves 74% lift in average order value and 5% conversion lift with Kibo Commerce

House of Antique Hardware - Customer Case Study

House of Antique Hardware, founded in 1999, is a market leader in original and reproduction antique hardware and lighting with a highly specialized catalog spanning thousands of SKUs. Customers struggled to find exact items because of a product-oriented site structure and an underperforming search engine, causing failed searches, frustrated shoppers and lost sales.

After testing personalization vendors, House of Antique Hardware implemented Kibo’s Dynamic Personalization Engine to power recommendations on category, product and search result pages; the observer tag was live within days and a trial confirmed value before full rollout. The solution drove a 5% lift in conversion rate and a 74% lift in average order value versus their previous recommendation engine, and the team continues to refine results using Kibo’s Merchandiser Console to promote strategic items.

House of Antique Hardware

Bob Treuber

Marketing Director