Case Study: African Botanics Inc achieves unified global manufacturing, inventory and order fulfillment with KiBiz Systems

African Botanics Inc - Customer Case Study

African Botanics Inc., a U.S. company that manufactures products in South Africa and runs on Apple Macs, struggled to find an ERP that handled inventory, sales, invoicing, accounting, CRM, multi-warehouse management and foreign-exchange complexities. After failed attempts with other vendors, they engaged KiBiz Systems (a FileMaker Pro–based solution) to solve the need for a Mac-compatible, global system that would centrally manage their intricate, overseas manufacturing and supplier network.

KiBiz Systems custom-built and customized a FileMaker-based ERP plus an online vendor portal that links the U.S. office, South African factories and global suppliers. The solution centralized inventory and manufacturing data in a single online database, added purchase/work order workflows, multi-country inventory tracking, packing lists and custom label creation, and automated barcode order entry, picking, packing and shipping—allowing suppliers to record inventory and invoice with a few clicks. The result was a unified, faster operation with real-time global access and hands-on support from KiBiz Systems, which African Botanics rates 10/10.

African Botanics Inc

Craig Noik

Co Founder