Case Study: Pet Drugs Online boosts prescription order accuracy and growth with Khaos Control

The powerful solution behind the UK’s leading pet prescription retailer, Pet Drugs Online

Pet Drugs Online is the UK’s leading pet prescription retailer, supplying veterinary medication and animal products for dogs, cats, horses and more. As order volumes grew, the company struggled to ensure the right medication reached the right owners and found the despatch process impossible to manage efficiently without a system in place.

Khaos Control provided the solution, along with bespoke development to fit Pet Drugs Online’s website and workflows. The result was faster, more accurate order handling, month-end reporting reduced from nearly 3 days to just 3 hours, and growth in the prescription sector of over 50%; Pet Drugs Online also reported 63% growth in its first year with Khaos Control in place.

Pet Drugs Online

Sean McMenemy

Managing Director