Case Study: PrettyLittleThing (fast-fashion online retailer) achieves a flawless mobile user experience with Keysight Eggplant test automation

Deliver a Flawless Mobile User Experience (UX)

PrettyLittleThing (PLT), a fast‑growing online fashion retailer with about 70% of its traffic on mobile, needed to deliver a flawless mobile user experience while supporting frequent releases and a small QA team. Facing time‑consuming manual regression tests across many devices, PLT evaluated automated solutions and—in a recommendation from QualiTest—chose Keysight’s Eggplant to provide cross‑platform, real‑device test automation that non‑technical testers could use.

With support from QualiTest and Keysight Eggplant, PLT had the first suite of automated regression tests written and received hands‑on training, enabling its team to write and edit scripts themselves. Keysight’s Eggplant Functional allowed PLT to quickly automate critical regressions, reduce manual testing overhead, and keep up with continuous development—evidenced when PLT comfortably rewrote tests across all devices within a month after a full checkout redesign—supporting their rapid release cadence and improving testing efficiency.

PrettyLittleThing

Scott Jenkins

Lead QA Engineer