Case Study: Spicers Retreats slashes payroll processing from 1 day to 2 hours and boosts cost visibility with KeyPay

Spicers Retreats - Customer Case Study

Spicers Retreats, a Brisbane-based hospitality group operating eight luxury retreats with about 250 staff, struggled with a fragmented payroll stack that required multiple programmes, manual timesheet handling and frequent errors in award interpretation and cost visibility. Group Accountant Leanne Robertson selected KeyPay to replace their disparate systems and streamline rostering, timesheets and payroll with one platform (including one-click Xero integration).

KeyPay delivered an integrated payroll and rostering solution with automatic award interpretation, timesheet imports and alerting for payroll changes, eliminating double-handling and tracking promotions/terminations. As a result, KeyPay cut the fortnightly pay run from a full day to around 2 hours, saved managers and HR several hours weekly, reduced software costs by consolidating systems and improved payroll cost visibility and accuracy.

Spicers Retreats

Leanne Robertson

Spicers Group Accountant