Case Study: Disability Connect Victoria achieves streamlined payroll and award compliance with KeyPay

Disability Connect Victoria - Customer Case Study

Disability Connect Victoria is a local NDIS & TAC provider in Victoria that delivers in‑home and community support. As the organisation grew from about 50–70 staff to 130 employees, CEO/CFO Rhys Gorman needed to future‑proof payroll, reduce manual timesheet work and ensure correct SCHADS award pay — so they moved their payroll processes from Xero to KeyPay.

KeyPay’s payroll platform, including award interpretation, Xero integration and Clock Me In time & attendance, automated timesheet imports, ensured correct award calculations and made employee self‑setup simple. As a result, Disability Connect Victoria scaled to 130 staff while one full‑time employee now handles payroll plus AP/AR on Monday (versus multiple people processing timesheets across the week), improved financial reporting through seamless Xero exports, and saved substantial manual hours.

Disability Connect Victoria

Rhys Gorman

CEO and CFO