Case Study: TheSqua.re streamlines London serviced apartment check-ins with KeyNest

Serviced Apartments Solution Streamlines Operations for TheSqua.re’s London Serviced Apartments Network

TheSqua.re, a global provider of serviced apartments, faced operational strain from its traditional in-person check-in process, which was especially challenging for guests arriving late. To address this, they partnered with KeyNest to implement its KeyNest Points service for remote key collection, enabling more flexible and efficient operations.

By utilizing KeyNest's platform, TheSqua.re streamlined its check-in procedure, allowing guests to collect keys at any time from secure local points. The solution eliminated staff commutes, reduced pressure on the guest services team, and became a part of their global standard operating procedures. KeyNest's 24/7 support and easy-to-use platform ensured a dependable and seamless experience for both staff and guests, solidifying the partnership for all current and future London properties.

TheSqua.re

Rahul Bharati

Assistant Manager