Case Study: Ludlow Thompson improves key management and reduces key chaos with KeyNest Cloud

Real Estate Agencies How KeyNest Pro has made life easier for Ludlow Thompson estate agents

Ludlow Thompson, a real estate agency, faced significant challenges with manual key management in their busy Tooting office. Their outdated logbook system was frequently not updated by agents, leading to misplaced keys and a lack of accountability, especially with contractors. This created stress and operational inefficiencies for their staff.

KeyNest provided its solution, KeyNest Cloud, which replaced the manual logbook with a digital scanning system. This gave all staff real-time visibility into key whereabouts and custody via a mobile app. The results included restored confidence in key tracking, the ability to hold contractors accountable with reliable proof, and the elimination of lost keys. Due to its success, Ludlow Thompson implemented KeyNest's system across all of their branches.

Ludlow Thompson

Michael Rourke

Lettings Manager