Case Study: Peabody improves void turnaround with KeyNest

Peabody saves 2–5 hours per void per month with KeyNest

Peabody, a major UK social housing provider, faced a challenge with inefficient key management for its void properties. The company relied on manual handovers and onsite lockboxes, which led to lost keys, a lack of visibility on key movements, and frequent locksmith costs. This process caused significant delays during extended void periods.

To solve this, Peabody implemented KeyNest's KeyNest Points service. This solution provided secure, local key storage near properties, enabling remote access for contractors and agents. The results included saving 2-5 hours per void per month, achieving full digital tracking and accountability for all keys, and significantly reducing void turnaround times. KeyNest also improved security by eliminating the need for vulnerable onsite lockboxes.

Peabody