Case Study: Colonies streamlines key handovers across 4,000+ units with KeyNest

Colonies streamlines key handovers across 4,000+ units with KeyNest

Colonies, a major European coliving and student housing provider, faced a significant operational challenge as it scaled rapidly across France, Spain, Germany, and Belgium. Their manual key handling process for over 4,000 units was unsustainable, leading to frequent key loss, high replacement costs for high-security and master keys, and a drain on staff resources as they added 20 new sites per month. To bring order to this chaos, they turned to the vendor KeyNest.

KeyNest implemented a solution using its KeyNest Points and Lockers. This involved placing keys in 24/7 local partner stores for scattered properties and installing on-site smart lockers for large residences, all fully integrated into Colonies' own management software. The results included fully automated key handovers and standardized operations across all markets. This eliminated daily administrative tasks for staff, enabled expansion without increasing payroll, and significantly reduced locksmith bills by introducing clear accountability through digital audit trails.

Colonies